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This service is part of the wider GOV.UK website. There's a separate accessibility statement for the main GOV.UK website.
This page only contains information about the Report a change to Carer's Allowance service, available at nidirect.carersallowance.service.gov.uk/ui-citizen-cofc-ni/country-selection.
This service is run by the Department for Communities. We want as many people as possible to be able to use this service. For example, that means you should be able to:
We’ve also made the text in the service as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Some people may find parts of this service difficult to use:
If you have difficulty using this service, contact the Disability and Carers Service.
As part of providing this service, we may need to send you messages or documents. We’ll ask you how you want us to send messages or documents to you, but contact us if you need them in a different format. For example, large print, audio recording or braille.
We're always looking to improve the accessibility of this website. If you find any problems that are not listed on this page, or think we're not meeting accessibility requirements, you can report an accessibility problem (opens in a new tab).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you're not happy with how we respond to your complaint, contact the:
We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter to help you complete the service in person.
Find out how to contact us
The Department for Communities is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This service is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
The service was last tested on 29 July 2020. It was checked for compliance with WCAG 2.1 AA using both automated and manual testing. The tests were carried out by the Department for Work and Pensions.
This page was prepared on 23 September 2020. It was last updated on 13 January 2021.